I'm sure that most of us, esp. one that stays in city area uses Touch n Go (TnG) service. Well, i'm one of them and avoiding kiost at the counters or tolls is the most reason why I am using the service. It was supposed, undeniably, to give ease...

Supprisingly, the actual ammount that has been used are neither tally nor reflected with the total use in the system. FYI, I took LRT from Tmn. Bahagia to Kerinchi (.and vise versa) almost everyday and the fee is supposed to be around Rm3.50-Rm4.00 daily.

The remaining balance, however, was extremely short that the actual ammont that has been used, almost 3times than what it was suppossed to be. I'd refered to the TnG service helpdesk and they cant provide me with any explaination due to their system was down. The next day when I refered them back, still the lame answer been provided. This is hillarious. Such a big company could not retrified the system fault within short time, and it needs more than a day!
Yet, I wonder how could this contact centre been awarded by CCAM?

For those TnG card service holder, I urge you to check your remaining balance frequently to avoid any problems.